Our business rates team are required to carry out mandatory counter fraud checks with the government’s National Fraud Initiative (NFI) on all applications. This process has caused some delays to grant payments for eligible applicants.
Unfortunately, many applications (even those from established businesses) have initially failed the NFI checks for a variety of reasons. This means the rates team are required to request bank statements and further proof of trade from some businesses before the checks can be passed.
We assure you that the team are working as quickly as possible to process applications and will be in touch direct with any applicants that are required to provide additional documentation.