A pre-application advice service is offered by most Councils using an online form which can be emailed to them together with as much information about the proposal as possible (for example the inclusion of sketches, photographs, a summary, or detailed description of the proposal). Originally free and intended as a steer for more complex applications, Councils now charge varying levels of fee, usually related to the size of the project, and in the case of Norwich City Council, the depth of review required. There is a time limit of normally one month allocated for the consideration of these applications in the pre-app process. The idea behind seeking pre-application advice is to obtain the informal opinion of a case officer prior to submitting an application, to avoid an unnecessary refusal.
Notably this does not bind the Council to any course of action. In other words, a Council might indicate approval of a scheme in a pre-app but then change their view when the full Planning Application is made. It is not a requirement to seek pre-application advice: this remains very much an individual clients’ decision and we feel increasingly this can delay the process and still leave the client with an inconclusive view from the Planners.