Bulletin:
Letter from the Secretary of State; Watch the primary care access webinar; IT updates; and more. |
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Welcome to this week's primary care bulletin
Key points this week include:
- Letter from the Secretary of State
- Watch the primary care access webinar
- ICT and digital business continuity guidance
- Privacy Notice
- Reminder - NHS 365 OneDrive and Teams
- Compassionate care for all: Have your say on specialist community palliative care for adults in north west London
- Hounslow Stay Steady and Active falls prevention event
- Research help
- From Workplace trauma to recovery: A WorkWell success story
Webinars and training, including:
- Community frailty webinar
- London region Community of Practice for Covid - 19 and flu vaccinations session
- Safe Surgeries updated e-Learning course
- Final few spaces remaining for north west London practice and PCN staff managing chronic pain
If you have any submissions for this bulletin please email them to the communications inbox - nhsnwl.communications.nwl@nhs.net
Deadline for content is 3pm Monday
To view any previous editions click here |
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Letter from the Secretary of State
The Rt Hon Wes Streeting MP Secretary of State for Health and Social Care has written to GPs. The attached letter outlines concerns following the recent budget.
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Watch the primary care access webinar
The webinar took place on 14 November 2024. You can view the recording here.
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ICT and digital business continuity guidance
The NHS North West London IT Team, Clinical IT Leads and Primary Care have built a guide that will support you with your own ICT and Digital Business Continuity plans. The document should not be taken as a final plan, but one that can help and support bolster your own.
As with every business continuity plan, they should be checked regularly to make sure that the information is correct, and any amendments made. We would suggest that the plan is also tested, (like you would with a fire drill) to make sure that your teams understand what do to.
The latest update can be found here on the NHS North West London London Primary Care Systems webpage and will be updated regularly.
Should you have any questions, please click here to email the team.
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Privacy Notice
NHS North West London London Primary Care Information Governance (PCIG) has added a Privacy Notice to the PCIG webpage.
A Privacy Notice is a document or statement that explains how an organisation collects, uses, stores, and protects personal data. It is the responsibility of every “Data Controller” to ensure your practice privacy notice is kept up to date and is published at the practice and on your website. The responsibility of updating the Privacy Notice is yours.
If you need any advice or support, please email the DPO via email to nhsnwl.icb-dpo-gp@nhs.net.
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Reminder - NHS 365 OneDrive and Teams
The GPN365 Projects Team are now in phase 2, moving your shared data from the server and migrating NW London practices on to Teams.
Your personal data can be accessed via OneDrive which has already been implemented.
Action required: All staff need to use your own personal windows log in and sign into OneDrive under your own nhs.net account and password.
Find further details, including dates of training sessions attached.
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Compassionate care for all: Have your say on specialist community palliative care for adults in north west London
Public consultation: 18 November 2024 – 24 February 2025
In last weeks, bulletin we highlighted the launch of the public consultation on the future of specialist community palliative care for adults in north west London. We have two asks of GP and practice colleagues moving forward.
Ask 1
It is very important that GPs and practice staff take part in the consultation and provide their views on the proposed options.
There are a wide range of ways that you can do that including completing a questionnaire or attending one of the many events that we are holding.
You can find out more about the options we are consulting and how you can get involved by visiting our website at www.nwlondonicb.nhs.uk/cspc.
Ask 2
We would ask for your support by sharing information about the consultation with your patients. This could be by:
- Putting the poster on your noticeboards
- Sharing information through your social media channels
- Adding an article to your website or any patient newsletter.
We have also produced an animated case study that can be placed on your practice TV screens.
All information and resources can be found on our website at www.nwlondonicb.nhs.uk/cspcresources.
Further information and questions
If you would like further information or have questions, please email us on nhsnwl.endoflife@nhs.net.
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Hounslow Stay Steady and Active falls prevention event
Hounslow are hosting their second Stay Steady and Active falls prevention event for the over 60s. We ask that PCNs promote these to patients with frailty score of 4 or more.
Further details about the Tuesday 3 December 2024 event can be found here.
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Research help
Rheumatology at University Hospitals Bristol NHS Foundation Trust would like to get the GP view on whose responsibility it is to complete cardiovascular risk assessments of patients for patients with rheumatoid arthritis. Clear guidance is lacking as to who should be delivering these reviews. Your responses will give us valuable insight into the GP perspective. We would be grateful if you could complete this survey.
Stevie McIntosh, Health Psychology PhD student at the University of Surrey, is conducting an online survey looking at GPs views towards prostate cancer testing. The survey should take approximately 10 minutes to complete. Upon completion, participants can opt-in to an optional interview. This study has received a full ethical approval from the University of Surrey.
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From Workplace trauma to recovery: A WorkWell success story
For GPs supporting patients with workplace mental health challenges, here's how WorkWell made a difference for one participant.
After experiencing workplace bullying at his local council job in early 2024, Kamran found himself struggling with severe mental health issues and lost confidence. Despite attempting remote work with various recruiters, he struggled to regain his professional footing
WorkWell's approach – focusing on both employment and wellbeing – proved transformative. Working with Work and Health Coach Mica since October, Kamran found the support he needed. Their professional relationship, built on transparency and a blame-free culture, allowed honest discussions about employment barriers.
Key success factors:
- Personalised support rather than generic job placements
- Recognition that recovery isn't linear
- Gradual confidence building through supported job applications.
Professional guidance in "corporate language" and employer engagement.
Kamran's progress demonstrates how combining mental health support with employment services can help patients rebuild their professional lives after workplace trauma. He's now actively applying for roles, with growing confidence in his abilities.
For GPs: Consider WorkWell referrals for patients struggling with work-related mental health issues, especially those needing a supportive transition back to employment.
To make a referral or to self-refer into WorkWell – north west London:
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Community frailty webinar
We are currently engaging north west London residents to collect their views on community frailty services. There is an ongoing review on community frailty services across north west London and we want to ensure that resident voice is incorporated into this.
We want to host a range of opportunities to allow residents to feed into this. As part of this we will be hosting an online webinar Thursday 28 November 2024, 1 - 2pm. The joining link is here.
The event is open to both GPs and residents.
The panel will be composed of:
James Connell, Senior Involvement Manager for NHS North West London
Anna Down, GP Clinical Lead for Frailty, Ealing
Keerthiga Hariharan, Programme Manager (Health Pathways), Community and Population health, Brent
If you have any questions please contact: james.connell@nhs.net.
We also have an online survey which is open until 8 December 2024. You can complete that by following this link.
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London region Community of Practice for Covid-19 and flu vaccinations session
The session will take place on Thursday 28 November 2024, 12.30 - 1.45pm (1 hour and 15 minutes). It will be a Teams event.
The topic is opportunistic vaccinations featuring Miranda Richardson of North Central London ICB providing an insight into Inpatient and Outpatient initiatives and Dr Naqvi sharing the learning from the recent outreach work in increasing vaccine uptake using a holistic healthcare approach.
Hosted by the NHS England's London Covid-19 and Influenza Vaccination Programme Team, this session provides a valuable opportunity to connect with colleagues, share best practices, and tackle any challenges you may be facing. It’s a chance to learn from real-world successes and find solutions to common barriers - all while gaining insights that will help enhance your vaccination efforts.
See more in the attached flyer.
To book your place click this link
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Safe Surgeries updated e-learning course
The updated Safe Surgeries e-learning course has launched. It is designed to support GP practice staff in understanding and improving access to primary care for everyone in the community.
This free course is flexible, taking approximately 30 minutes to 1 hour to complete, and is suitable for all GP practice staff, particularly frontline reception staff and practice managers. It can also be included as part of the induction process for new staff. The course offers clear guidance on becoming a Safe Surgery and aligns with NHS England guidance on GP registration.
The course includes information on:
- Understanding inclusion health and barriers to accessing healthcare
- Guidance on registering patients, including information on NHSE guidance and best practice
- Supporting patients beyond registration and useful resources.
You can access the course here (registration required).
We encourage you to share this important resource with your colleagues and your networks, as it is an essential tool for committing to improving healthcare access and health outcomes.
If you have any questions or need further information, please do not hesitate to contact us at safesurgeries@doctorsoftheworld.org.uk. More information on Safe Surgeries and resources can be found here.
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Final few spaces remaining for north west London practice and PCN staff managing chronic pain
We have a few spaces available for next week’s Managing Chronic Pain Coaching sessions.
This tailored program for practice and PCN staff will help you: develop a coaching mindset for chronic pain management, confidently share insights, promote non-pharmacological alternatives, and enhance consultation skills to support engagement and deprescribing.
The course consists of two interactive sessions:
Session 1: 5 December 2024, 1 - 4pm
Session 2: 12 December 2024, 1 - 4pm
Please click here to register your interest.
Feel free to circulate this invite to other north west London practice pharmacists and PCN staff who may be interested.
For further information and/or to get involved with the Chronic Pain in Primary Care and Opioid Harm Reduction Programme please contact catherine.caldwell@imperialcollegehealthpartners.com
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