Commpassionate care for all - adult community specialist palliative care review programme 
Update
21 February 2025
Welcome to the e-newsletter update on the NHS North West London adult community specialist palliative care consultation. You are receiving this because you have expressed an interest in the consultation. If you would prefer not to receive these emails, please email us to unsubscribe.
Welcome from Dr Lyndsey Williams 
Dear all

As we approach the final days of our public consultation on the proposed new model of care, we want to take a moment to thank everyone who has participated so far. Your feedback has been invaluable in shaping the future of healthcare services in north west London.

Ensuring an inclusive and accessible consultation process has been our priority. We have worked hard to engage with all communities, including those from protected characteristic groups, deprived areas, and digitally excluded populations. To achieve this, we have:

  • Held over 90 involvement sessions across all boroughs in north west London
  • Organised three north west London-wide consultation events
  • Ensured every borough has hosted at least one local event
  • Attended numerous meetings with a diverse range of groups to ensure broad engagement.
The proposed model of care has been shaped through extensive engagement and co-design with residents and stakeholders since December 2021. This has included multiple phases of consultation, working groups, and a thorough Equalities Health Impact Assessment (EHIA) to ensure the needs of all communities are considered.

With just a few days remaining until the consultation closes at midnight on Monday 24 February 2025, we encourage all residents to take this final opportunity to have their say. More information on the proposals and ways to submit feedback can be found on our website.

Thank you once again for your participation and support.

To find out more information about the consultation and the proposed key improvements visit www.nwlondonicb.nhs.uk/cspc


Best wishes

Dr Lyndsey Williams 
GP Clinical Lead NHS North West London Last Phase of Life
How people have contributed to the consultation
North west London residents have been able to contribute to the consultation process in  various ways including:
  • Completing the public consultation questionnaire online or via paper
  • Writing letters or sending emails with their feedback
  • Inviting the programme team to speak to their groups or organisations
  • Attending public meetings to learn more about the proposals and share their views
  • Joining drop-in sessions at community locations to ask questions and provide feedback.
Your participation has been vital in ensuring that the services we develop meet the needs of the community. We are grateful to everyone who took part and shared their views.
Feedback from the consultation events
We would like to thank everyone who attended one of our north west London and borough consultation events. You can see the video and notes from the meetings using the links below:
 Thank you again to all who attended and provided comment and feedback.
Frequently asked questions
We have built up a bank of frequently asked questions to provide detailed responses to questions people have asked.  
Responding to the consultation

It's not too late to respond to the consultation. The consultation document and summary, along with a number of other background and explanatory documents can be found here.

You can provide feedback in a variety of ways:
The public consultation runs until 24 February 2025.