14 May 2025
Bulletin
Primary care webinar; Changes to ICBs; Neighbourhood Health Service; Education and training; and more.

Welcome to this week's primary care bulletin

Key points this week include:
  • watch our latest primary care webinar
  • changes to ICBs
  • Ivanti Self Service platform maintenance 
  • a neighbourhood health service for London
  • Utilisation and Modernisation Fund
  • pharmacy opening hours - late May bank holiday
  • where patients with symptoms of allergic conjunctivitis should go.
Webinars and training, including:
  • World Hypertension Day Webinar – practical tips for community care
  • changes to vaccination schedule webinar
  • join the next Future of Primary Care webinar 

If you have any submissions for this bulletin please email them to the communications inbox - nhsnwl.communications.nwl@nhs.net. View previous editions.

Watch our latest primary care webinar

Our recent webinar was entitled 'Clinical Effectiveness - How do we make sure our clinical work makes a real difference to our populations?'  The webinar introduced the clinical effectiveness team and provided a step-by-step process for taking a population health management approach to detection and management of hypertension in north west London. View the recording and slides.
Ivanti Self Service platform maintenance 

Due to essential maintenance, the Ivanti Self Service platform is now unavailable until 6pm on Thursday 15 May.

During this time please contact the IT Service Desk via phone or email if you have any enquiries.

Email – nhsnwl.servicedesk@nhs.net

Phone – 020 3350 4050
Changes to ICBs

Last week, NHS England shared a new operating model for ICBs. This follows an announcement earlier this year that all parts of the NHS, including providers and national bodies, need to reduce non-frontline spending. The operating model supports the new direction for ICBs as a strategic commissioner.

The functions the model describes as being required are:

  • understanding local context: assessing the needs of the population and services available
  • developing population health strategy: long term population health planning and strategy development
  • delivering the strategy: including oversight and assurance of what is purchased and whether it delivers
  • evaluating impact: day to day oversight of how people are using our services and monitoring how well services are doing to understand return on investment and population feedback
  • governance and core statutory functions: ensuring the ICB is compliant, accountable and safe.
We will now work out what this means for NHS North West London. The aim is to complete our internal process by the end of this calendar year. We will continue to keep primary care updated.
A neighbourhood health service for London

Health and care leaders across the capital have set out a bold new vision for a neighbourhood health service for London - one that delivers more joined-up, person-centred care rooted in communities. This London-wide ambition supports three essential shifts: from hospital to community care, from analogue to digital, and from treating illness to preventing it. Newly published documents – The Case for Change and The London Target Operating Model with Proposed Next Steps for Implementation – set out how this transformation will be delivered in neighbourhoods across the capital. 

Find out more about these plans by visiting the NHS England London Region website.

Utilisation and Modernisation Fund

The NHS North West London Estates Team met with NHSE and are pleased to confirm that  a number of practices have been provisionally approved  to move to the next gateway in application to the Utilisation and Modernisation fund. This is the first stage in securing National Approval for capital works to our existing estate and a press announcement to this effect was issued by DHSC. Whilst we have secured stage one approval for a number of projects, we understand that some practices will be absent from the approved list and may be disappointed. 

If your practice is not approved at this stage, please continue to work with NHS North West London as we prepare for the next round of capital allocations.

Please email any questions to NHS North West London Estates with the subject line "Utilisation and Modernisation Fund".
Where patients with symptoms of allergic conjunctivitis should go

Moorfields Eye Hospital are seeing a significant increase in patients with allergic conjunctivitis being sent to their emergency department.

These cases are not generally same day emergencies and in many cases can be managed in primary care. More severe or non responsive may be referred to our external disease clinic. 

Please refer to and share this patient information leaflet with your patients.

Education and training

Changes to vaccination schedule webinar

Significant changes to the routine childhood vaccination schedule and to the selective hepatitis B (HepB) programme are being introduced from 1 July 2025 and 1 January 2026, including the introduction of a new routine vaccination appointment at 18 months of age. Find out more details.

NHSE London Region has organised a webinar on 21 May 2025, 12.30 - 1.30pm, to outline the changes that are to take place from 1 July 2025 and give colleagues an opportunity to ask questions. Please join at the start of the session. A recording will be available after the session. 

The UK Health Security Agency (UKHSA) Immunisation Team will be hosting a webinar on the topic. This will take place on Wednesday 11 June 2025, 2 - 3.15pm. Find out more and register interest.

The London region also intend to hold a further webinar to go through the changes that take place from January 2026.

World Hypertension Day Webinar – practical tips for community care

Join an online lunch and learn webinar in support of World Hypertension Day on Thursday 22 May 2025, 1 - 2pm.

Join expert speakers for a practical, case-based session tailored for community colleagues across London, covering key topics to help you manage hypertension with confidence.

Find out more and register now.
Join the next Future of Primary Care online webinar 

Join Dr Mohit Venkataram in conversation with Dr Johnny Marshall OBE on Wednesday 21 May 2025, 7 - 8pm. They will be discussing "delivering a sustainable left shift".

Find out more and register your attendance.