Community update
Monday 18 August 2025
Welcome

Welcome to our community update. This is NHS North West London's newsletter for local community and voluntary groups.

Please help us by sharing the relevant content in your community newsletters and email updates aimed at your members and residents. You may also use this wording in social media posts. Images and some campaign materials in different languages are available on our resources page.

Pharmacy openings over the bank holiday period

Bank Holidays can affect the opening hours of local pharmacies. Our website news story provides further details, including which pharmacies have been asked to open during the August Bank Holiday period.
Community equipment provider - update

We are aware of the uncertainty regarding the future of NRS Healthcare and the NHS across north west London is working closely with local authorities and other partners on plans to manage the impact of this. 

Community healthcare equipment and technology is a vital part of supporting patients to leave hospital or maintain their independence at home. Local health and care partners across north west London are working planning alternative arrangements to allow essential services to continue and minimise any disruption to our local population.

Further updates will follow as we move to new providers across north west London. Information will be shared to patients through the NHS and our local authorities.

You can also find updates on our website

North Central and North West London Integrated Care Boards will formally merge

In July, the Boards of North West London and North Central London Integrated Care Boards (ICBs) have approved moving to a full integrated merger, with the two organisations coming together to plan and pay for local NHS and care services.

Working as one, North West London and North Central London ICB will serve 13 boroughs and approximately 4.5m residents and service users.

Find out more on our website.
Video - new model of care for adult specialist palliative care approved for north west London

In this video, Dr Lyndsey Williams, Clinical Lead for Last Phase of Life at NHS North West London, introduces the new model of care for adult specialist community palliative care in north west London.

The model, recently approved by the NHS North West London board, includes 46 new enhanced end-of-life care beds, 24/7 home and telephone support, and more consistent, culturally appropriate care across all boroughs.
Meet our involvement team at an event near you

The NHS North West London involvement team attends a range of meetings and events with different communities and residents across our eight boroughs.

Find out more about these events and those taking place in other boroughs.
Email: nhsnwl.communications.nwl@nhs.net