North Kensington update. A bulletin where we share the learning and insight from the North Kensington Recovery Programme (Grenfell).

NHS North West London prepares local services to support the Grenfell community

NHS North West London has reaffirmed its long-term commitment to the North Kensington community, as it continues to support those affected by the Grenfell Tower tragedy. As part of this ongoing work, the NHS is preparing for the emotional and physical impact of the Tower carefully coming down and launching a new community panel to help shape the future of local health services.

The careful process of taking down the Tower is expected to begin soon, marking a significant and sensitive milestone. In response, health and care services across the area are working together to ensure that appropriate support is in place. General practice, mental health and wellbeing teams are preparing for the emotional impact this moment may have on survivors, the bereaved and local residents, and will be alert to changes in health and wellbeing needs.

The NHS is also working with the Ministry of Housing, Communities and Local Government (MHCLG) to ensure robust environmental monitoring is in place throughout the removal process. This is in direct response to community concerns about the possible physical health effects of dust, debris and air quality.

The NHS will continue to listen and respond as the situation evolves, making sure people know how and where to get help.

If you have any questions please email us at nhsnwl.nkrt@nhs.net

Reflecting together: Eight years on from Grenfell

As we mark eight years since the Grenfell Tower fire, we’ve been listening to the voices and experiences of local people, those directly affected and those who continue to carry the memory of that night as part of their daily lives.

For some, the anniversary remains a deeply emotional and painful time. The decision to carefully take down the Tower has stirred fresh waves of grief and concern. Many see the Tower as a vital symbol of truth, remembrance, and the ongoing pursuit of justice. There are fears that its removal might risk diminishing that urgency, especially for those still waiting for answers and accountability.

Others, including some residents who live closest to the site, feel that now is the right moment to begin the next stage, even if it is not an easy step. This range of views reminds us of the need to listen carefully, work with compassion, and ensure that our services and engagement reflect the depth of feeling within the community.

We've heard from young adults, who were teenagers at the time of the fire, now beginning to rebuild their lives but still finding ways to give back, creating safe, expressive spaces for local youth. We’ve also spoken with people who continue to carry physical and emotional scars, finding comfort not in traditional therapy, but through connection, routine, and shared activity.

At the memorial events, children left heartfelt messages and asked quiet but important questions. Their presence shows the need for spaces where younger generations can learn, reflect, and remember in ways that make sense to them.

Faith groups, too, have played a powerful role. Services led by local spiritual leaders reminded us that remembrance is not only about sorrow, but also about holding firmly to moral clarity and community strength. The words "no justice, no peace" continue to echo, not as a slogan, but as a lived truth.

The NHS will continue to be here to support local residents, now and in the months and years to come. As we move forward together in recovery, we are committed to listening, learning and responding in ways that reflect what matters most to you.

If you would like to share your thoughts, feedback, or experiences with us, we would truly value hearing from you. Please don’t hesitate to get in touch by emailing nhsnwl.nkrt@nhs.net

Help shape the future of Grenfell-related services

NHS North West London is inviting local people to join a new Grenfell Services Community Panel that will help shape future services for those affected by the Grenfell Tower fire.

We are setting up the panel to ensure local voices continue to guide the design and delivery of Grenfell specific NHS services in the area. This is part of our long-term commitment to supporting the North Kensington community and responding to the needs and priorities of those affected by the tragedy.

What the panel will do

The panel will work closely with NHS North West London and partners to advise on the development of services linked to the ongoing recovery effort. This includes services that support emotional wellbeing, physical health, and community resilience.

Panel members will have the opportunity to:

• share their views and lived experience
• help review and shape plans for future services
• work with health professionals to improve support for the community.

We want the panel to reflect the diversity of the local area, including people directly affected by the fire, residents, community leaders, and others with a strong connection to North Kensington.

How to get involved

If you live in or around North Kensington and care about the future of Grenfell specific NHS services, we’d love to hear from you.

You don’t need any special skills or qualifications, just a willingness to listen, share and contribute to honest conversations about what the community needs.

To register your interest or find out more, please visit email nhsnwl.nkrt@nhs.net

Together, we can help ensure that future NHS services reflect the voices, experiences and hopes of the North Kensington community.

Positive feedback on Personal Health Assessments for Grenfell Survivors

Survivors of the Grenfell Tower fire who escaped after 1:28am, when exposure to higher levels of smoke was more likely, have been offered Personal Health Assessments (PHAs). These assessments, available through an NHS or a private provider, are designed to provide reassurance, identify any health concerns, and ensure survivors receive the care they need.

Feedback from survivors

Survivors who have taken part in the offer and provided feedback have shared overwhelmingly positive feedback about their experiences, with three clear themes emerging.

• Trust and satisfaction with the NHS: Many individuals expressed confidence in NHS professionals and appreciation for the care received. One person said, “I have trust in the professionals working for the NHS.”
• Support for public healthcare: Some participants specifically chose the NHS option due to its public nature and their support for the principles behind public services. As one person put it: “Support public service.”
• Convenience and personal connection: Others noted the ease of the booking process, often facilitated by the dedicated well-being service team, and past positive experiences with NHS care. “NHS always helped me during all health care. I am ever so grateful. It was also booked for me by the well-being dedicated service team,” said one participant.

Uptake and progress

Out of 116 PHA-eligible survivors, 96 are adults and 20 are children. For children, specialist annual health checks are offered at St Mary’s Hospital in a setting designed to be child-friendly.

To date

• The NHS Dedicated Service has successfully spoken to 77 adults, with efforts continuing to reach the remaining eligible individuals
• There have been 59 PHA bookings, and 44 assessments have already been completed
• The rest are either considering the offer or have declined; so far, seven people have chosen not to have an assessment.

This programme is part of the ongoing NHS commitment to support the health and well-being of those affected by the Grenfell Tower fire, ensuring access to clinical care, reassurance, and continuity of support.

A full analysis of the results of the Personal Health Assessments will take place once all assessments have been completed, to identify whether any consistent health issues emerge that may be linked to the fire.

Government meetings on Grenfell Tower

The government is holding a series of meetings to update the community on plans to carefully take down Grenfell Tower.

Come along to hear more, ask questions, and share what matters to you. You’ll be able to speak directly with the Principal Contractor and learn more about the work ahead.

Come and talk to us about Grenfell Tower - Information for families of survivors and bereaved

Come and talk to us about Grenfell Tower - Information for residents 

How to contact MHCLG 
 
If you would like to join the online meeting, or discuss any of the meetings or need further information please email MHCLG for details. If you prefer, we are also happy to speak to you individually, with your family, or to join a meeting with a group, if you would like. Please email GrenfellTowerSite@communities.gov.uk

NHS services for Grenfell-affected communities

The NHS continues to provide enhanced health and wellbeing support for people affected by the Grenfell Tower fire, including survivors, the bereaved, and local residents.

• Dedicated Service: Long-term coordinated support for survivors, bereaved families, and Grenfell Walk residents.
• Extended GP Appointments: Longer appointments prioritised for those affected, available within 72 hours.
• Enhanced Health Checks: Ongoing physical health checks in GP practices and the community.
• Case Management: Support for adults with complex needs, working closely with GPs and voluntary sector partners.
• Emotional and Psychological Support: Through the Grenfell Health & Wellbeing Service, including self-referral options.
• These services are shaped by ongoing community engagement and are part of the NHS’s long-term commitment to supporting recovery in North Kensington.

More information is available on our website.

Contact us

If you have any questions or feedback, please email us at nhsnwl.nkrt@nhs.net