Welcome
Welcome to our community update. This is NHS North West London's newsletter for local community and voluntary groups.Please help us by sharing the relevant content in your community newsletters and email updates aimed at your members and residents. You may also use this wording in social media posts. Images and some campaign materials in different languages are available on our resources page.
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New Chief Executive Officer for North Central London and North West London Integrated Care Boards announced
Frances O’Callaghan has been announced as the Chief Executive Officer for North Central London and North West London Integrated Care Boards (ICBs).
Frances has now begun the role as CEO of North West London ICB, while continuing in her position as CEO of the North Central London ICB – which she has held since 2022.
The new joint CEO role was put in place to enable the two ICBs to work towards a formal merger in April 2026 as part of a move to deliver cost savings, become a highly effective strategic commissioner and continue to deliver for local people.
The merged organisation, which will be called West and North London ICB, will be the largest in England - covering 13 London boroughs and serving a population of around 4.5m people.
The news comes following the recent appointment of Mike Bell as the new Chair for both organisations.
Find out more on our website.
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Book your seasonal vaccinations now for protection this winter
Flu and COVID‑19 can be serious for many people. Getting your seasonal vaccinations helps top up your protection and reduces the risk of becoming very unwell. It’s best to get vaccinated as soon as you’re invited, so you’re protected through the colder months when virus rates can be at their highest
What to expect
- The NHS will invite people most at risk first. You may get a letter, text message, or an NHS App notification. If you think you might be eligible, you can also book yourself.
- Flu vaccinations have started for some groups (September), with more people becoming eligible from 1 October 2025. The COVID‑19 autumn programme starts on 1 October 2025.
How to get vaccinated
Who this is for (in brief)
- Older people, pregnant women, carers, and people in long‑stay care will be invited.
- Children are offered the flu vaccine, often through schools or their GP.
- Those aged 18 to under 65 with certain long‑term health conditions (check who is included on page 13 of the NHS booklet) may also be eligible.
If your immune system is affected by a condition or treatment, you’ll usually be invited directly. Please don’t worry if you haven’t heard yet - invites are being phased. You can still check with your GP practice or local pharmacist.
For local information, visit the NHS North West London website.
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Compassionate care for all: strengthening adult community specialist palliative care in north west London from October
More at‑home support, and longer hours of fairer, more consistent palliative care across north west London will be starting in Hillingdon, West London, Hammersmith & Fulham, Central London and south Brent.
From October 2025, NHS North West London will begin the phased rollout of compassionate care for all and the new model of adult community specialist palliative care (CSPC). The first phase extends the availability of community specialist palliative care teams to 8am–8pm, seven days a week, and strengthens “hospice at home” support—so more people with complex needs can get the right help earlier, in the comfort of familiar surroundings. Further phases will follow over the coming months.
A news story explains what is changing.
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Accessing emergency dental care when you need it
A pharmacist can give you advice on how to manage common symptoms, such as a toothache and painful gums, but when you develop symptoms that require urgent treatment, did you know NHS 111 can help you?
If you have knocked a tooth out, have severe pain that’s affecting your sleep or daily routine, have a painful lump or swelling in your mouth, then it’s time to get urgent care.
NHS 111 can advise you where you can get seen and, if needed, can organise an emergency dental appointment.
Find out more in this article.
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Meet our involvement team at an event near you
The NHS North West London involvement team attends a range of meetings and events with different communities and residents across our eight boroughs.
For example, involvement team at NHS North West London was represented at the Brent Wellness Week event at Brent Civic Centre on Wednesday 24 September 2025. Over 80 people attended the event, with 30 health checks completed. There were insightful conversations about mental health, flu vaccinations and palliative care.
Find out about future events and where you can chat our Involvement Team.
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