Hello,

Welcome to your first monthly St Jude’s refurbishment newsletter.

Each month we will be sending you an update on the project to let you know what progress has been made and what’s coming up over the next few weeks.
St Jude's blocks

What's happening next?

From Monday 23 June, scaffolding will start to be erected across John Cozens House, Haviland House, Langton House, and Charleton House. This will happen in phases over the next four months.

This will allow us to carry out detailed surveys of walkways, balconies and the exterior envelope of the buildings.

Please note that works will be taking place Monday to Friday, 8am to 5pm each week which might mean some noise disturbance.

We apologise for any inconvenience the noise may cause and thank you for your patience.
St Jude's blocks

Balcony clearance

While these works are ongoing, for health and safety reasons, we will need to restrict access to your balcony. This means we will need to secure your balcony door from the outside until all works are complete. Please note that your balcony access will need to be restricted for the duration of these works taking place, which could be up to two years.
 
Over the coming months, we will be requesting that you clear your balcony of all items.

This is to allow the upcoming works to take place.  We will let you know closer to the time when your balcony will need to be cleared. 

Once the works are complete you will be allowed full access back to your balcony.  

Thank you for your continued patience and cooperation whilst we work to improve your homes.
Graphic of a map of John Cozens block with a highlighted section of where not to park

Cars parked outside the front of John Cozens

To enable contractors to erect the scaffolding, next to the communal garage area at the outside the front of John Cozens House (highlighted in yellow and dotted in red on the map above) this area will be closed from 8am on Friday 20 June until further notice.

Any cars remaining in this area from Friday will need to be moved by our contractor to their compound which is located in Western Distribution Centre, Whitchurch Lane Bristol.

Please be aware that the towaway charge is £105 (plus vat) plus an additional £12 per day storage fee.

If your vehicle is parked in this area, please move it ahead of the contractors needing access.

If your vehicle is towed, please call Hinton Rescue Services for advice on 01225 448025 and select option one.
Satallite TV dish on top of a roof

Do you have a satellite dish or TV aerial?

During our survey works we have noticed several satellite dishes and TV aerials attached to the buildings.
 
Your tenancy agreement does not allow you to have any dishes fitted to the blocks, and these must be removed for the works to progress.

If you have installed a satellite dish or TV aerial, please safely remove it as soon as possible. If you are unable to safely remove your dish, our contractor will remove them and return them to you instead.
Person's hands holding a clipboard and pen

Help us to help you

Please support our tenancy audits by allowing Housing Officers access to your homes.
 
Housing Officers will be visiting all your homes at least once on a rolling six-month basis. 

This is an opportunity to raise any queries you might have and for us to make sure we have accurate information on all homes to ensure your safety and provide you all with a good and tailored service.
Fire alarm on ceiling

Coming soon: new fire alarms to be installed 

We are planning to install a fire alarm system to your home and parts of the communal area. This will allow us to remove the Waking Watch service and have a more reliable system to detect fire and notify all residents. 
 
You will be contacted individually so that our officers can arrange a time convenient to you to discuss these changes.

To install the new alarms, our contractor will need access to your home for approximately one to two hours.

The fire alarm installation is mandatory for all tenants.
Four people sat around a table taqlking

Monthly meetings

The first in-person meeting will take place in Tyndall House Community Room on Thursday 26 June, 11am to 12pm.

You will be able to chat to officers from our Tenant Management and Repairs and Maintenance teams. We will provide an update of the ongoing works and there will be chance for you to ask any questions.

We look forward to seeing as many of you as possible.


Wednesday drop ins

 
Housing Officers are available every Wednesday 10am to 4pm in the office on the ground floor of John Cozens. 

You don’t need to make an appointment – just pop by and someone will be available to help you.

Upcoming meetings:

  • Thursday 26 June, 11am - 12pm
  • Thursday 31 July, 6pm - 7pm
  • Thursday 28 August, 11am - 12pm
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