Hello,

Welcome to your September St Jude’s Refurbishment Programme newsletter.

Each month we will be sending you an update on the project to let you know what progress has been made and what’s coming up over the next few weeks.

Latest updates

Scaffolding has now been installed to the front of John Cozens House and some sections to the front of Haviland House. A large proportion of scaffolding to the rear of Hailand House has also been completed where the play group is based. 

More scaffolding is due to be built outside of Haviland House in the coming weeks which will allow our contractors to carry out detailed surveys of the walkways, balconies, and the outside of the buildings. These works will take place Monday to Friday, 8am to 5pm each week which might mean some noise disturbance.

Scaffolding will continue to be installed on Haviland House in September, this will allow us to carry out detailed surveys of walkways, balconies, and the exterior envelope of the buildings. More works to install scaffolding is planned for John Cozens House, Langton House and Charleton House over the next three months.

Please note that works will be taking place Monday to Friday, 8am to 5pm each week which might mean some noise disturbance.

It’s important that children and adults do not climb onto the scaffold as these structures can be very dangerous locations for untrained people. 

If you see any person on the scaffolding, please report the matter urgently to the contractor’s compound opposite Tyndall House or phone the police immediately.

If you live in Haviland House your balcony will be locked off for health and safety reasons whilst the scaffolding is in place and surveys are carried out. 

We will let you know when you will be able to use your balcony again. To ensure that the survey can be carried out safely, we kindly ask that residents remove any items from their balconies before work begins.

 

Clearing balconies 

Please note that any items left on balconies will be removed and held by the council for a period of four weeks before being disposed of. We will send reminder letter to all residents the week before we start our survey.

Please discuss any issues this may cause with the contractor, Ashton Scaffolding, or Bristol City Council’s Project Surveyor, Stephen Drew We would be grateful if you contact us in advance if possible, to allow us plenty of time to assist you.

Bristol City Council
Stephen Drew 07436911626

Stephen.drew@bristol.gov.uk

Ashton Scaffold
Shaun Farmer 0117 9667130

We apologise for any inconvenience the survey works may cause and thank you for your patience while we work to improve your homes.

Fire assembly point

The fire assemble point has been temporarily moved from the site compound areas opposite Tyndall House to the grassed area in front of Tyndall House. 

This has been implemented in order to allow the newly laid grassed area to establish so it can be returned to the community as soon as possible, it is our hope that if the weather is kind to us this area will become available to use at the beginning to mid-September.

Fire alarm installation

The fire alarm installation is progressing smoothly, and we will keep all residents informed throughout the process. A letter will be sent to all residents when the communal areas are near completion to confirm the specific installation dates for each property.

If you have any questions regarding these installations, please email sprinklerandfirealarminbox@bristol.gov.uk.

Drainage surveys

Drainage surveys with CCTC cameras have also been carried out to cover all four blocks. These surveys are helping us assess the condition of the current drainage systems and look at what repairs or upgrades are required.

Do you have a satellite dish or TV aerial?

A reminder that your tenancy agreement does not allow you to have any dishes fitted to the blocks, and these must be removed for the works to progress.

If you have installed a satellite dish or TV aerial, please safely remove it as soon as possible. If you are unable to safely remove your dish, our contractor will remove them and return them to you instead.

If you have a satellite dish and this is currently your only form of TV signal you will still be able to receive Freeview channels, digital radio, and subscription services from Sky. You can access these through an aerial box installed in your property by the council, which looks like the photo above.

If you do not have this box and wish to have one installed, or if you already have the box fitted but think it is not working correctly, please email meplanprog@bristol.gov.uk.

Please note that if you do not have this box installed or your aerial box is faulty you will lose your tv signal once your dish is removed.

Residents meetings

The next in-person meeting will take place in Tyndall House Community Room on Wednesday 24 September from 6pm.

You will be able to chat to officers from our Tenant Management and Repairs and Maintenance teams. We will provide an update of the ongoing works and there will be chance for you to ask any questions.

We look forward to seeing as many of you as possible.

24.09.25 at 6pm 

29.10.25 at 11am

26.11.25 at 6pm.

They are a great opportunity to get an update on the works and ask any questions you may have – we hope to see you there.

Wednesday drop ins

 
Housing Officers are available every Wednesday 10am to 4pm in the office on the ground floor of John Cozens. 

You don’t need to make an appointment – just pop by and someone will be available to help you.

Useful information

• Read the building and fire safety reports
• Your Questions Answered
• Report a repair
• St Jude’s evacuation procedure
• previous newsletters

Upcoming meetings:

• Wednesday 24 September 6pm
• Wednesday 29 October 11am
• Wednesday 26 November 6pm

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